Policies, Terms & Conditions

Any access or use of PhyQWellness.com constitutes acceptance of the following Terms & Conditions on your behalf. Acceptance means you will be bound to the terms in this agreement and any provisions made in the future. PhyQ Nutrition & Training LLC has the right to amend their Terms & Conditions and Privacy Policy at any time. It is your sole responsibility to check back frequently for updates and changes.

Agreement of Online Behavior

You agree to not use this site or our services to undermine the integrity of the site or our services.

None of the information provided on this website or any downloads are available for redistribution or resale.

Limitation of warranty and liability

You, the customer, agree to use our site and services completely at your own risk. We disclaim any warranties concerning availability, accuracy, omissions, content of information, or suitable use of product. We disclaim any liability applying to service; deletion, omission, interruption, communication or transmission failure, unauthorized access to information or record, inability to access site, or computer virus pertaining to negligence, breach of contract, or any other form of action. We disclaim any liability applying to product; performance, defect, theft, destruction, or alteration pertaining to negligence, breach of contract, or any other form of action. This site nor its services nor any partners or affiliates shall be liable for damages caused by use of this site or its services.

Terms & Conditions

By shopping or visiting PhyQWellness.com you accept the following terms of use:

  1. Electronic Communications - when you use our web site or send us email, you are communicating with us electronically. You agree to receive communication from us electronically. You agree that anything provided to you electronically satisfies any legal requirement (such as liability waivers) and that your electronic signature is equivalent to writing.
  2. License - PhyQ Nutrition & Training LLC grants you a limited license to view and use this web site. You are explicitly not granted permission to use data gathering tools, link directly to individual site elements, or otherwise exploit this web site in part or whole for resale or commercial purposes.
  3. Your Account - It is your responsibility to keep your account login and password confidential. PhyQ Nutrition & Training LLC does not sell any products to children but rather to adults who can make purchases with a credit card. If you are under 18 years old, you may use this web site under the supervision of a parent or guardian. PhyQ Nutrition & Training LLC reserves the right to refuse service, delete accounts, remove and/or edit content, and cancel orders at their discretion.
  4. Other Companies - PhyQ Nutrition & Training LLC does not assume any responsibility or liability for any third party services offered through our web site.
  5. Applicable Law - You agree that the laws of the state of Wisconsin govern these terms of use.
  6. Modification and Severability - PhyQ Nutrition & Training LLC reserves the right to modify these terms of use and our other policies at any time.

Liability Disclaimer

PhyQWellness.com and any information found on the site are offered for informational purposes only. Information that can be found in the site is not made to serve as personal recommendations as you will get in your coaching or training relationships. PhyQ Nutrition & Training LLC is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.

conditions at purchase for coaching or personal training packages

Packages for nutrition coaching or personal training will be BILLED MONTHLY until you contact us to cancel.

Illinois: There is a 3 Month minimum billing for personal training packages

Payment obligations will be enforced per trainer and can vary per your trainer.

Conditions for Nutrition Coaching and/or Personal Training will be emailed to you, the customer, at purchase.

  1. How long will it take to process my order?
    You will be contacted by your coach or trainer within 24 hours of your order. Orders will be processed as soon as possible. Orders placed on Saturday, Sunday, and holidays, will be processed the next business week.

Refund Policy

At PhyQ Nutrition & Training LLC we want to ensure you are satisfied with your experience and the ordering process. Requests for refunds are uncommon; but our policies are:
Payments made to PhyQ Nutrition & Training for any digital products are NOT refundable.

Payments made to PhyQ Nutrition & Training for any services (coaching, personal training) are NOT refundable, but may be transferred to another user.

Privacy Policy

What Information Do We Collect?

PhyQ Nutrition & Training LLC is providing this privacy statement to ensure our dedication to customer privacy. When you visit PhyQ Nutrition & Training LLC you can expect the following practices:

  • We do not acquire any personal information unless it is specifically volunteered to us
  • We do count the number of visitors, but do not acquire their personal information.
  • The information volunteered to us is only used to process transactions with a secured third party merchant
  • We do use cookies in order to organize your shopping cart.

PhyQ Nutrition & Training LLC only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include: name, email address, mailing address, phone number, or credit card information and billing address.

Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order, to contact you about Special Discounts and News about PhyQ Nutrition & Training LLC


If we have links to other internet based sites and we cannot be responsible for their privacy conduct. We do take care in the sites that we link to our own site and feel they take as much care in your privacy as we do.

Website Security Methods and Fraud Prevention

All transactions are conducted in a secure environment to protect against fraudulent observation and or use. We do not store your financial information on the website.

Any credit card information, or other sensitive information, collected by PhyQWellness.com is first transmitted to Secure Socket Layer (SSL) technology and then encrypted in transmission. All authorized persons are required to keep information accessed via our database confidential. At our discretion, orders received over the phone or internet may require photo I.D. verification.


We prefer that customers pay for merchandise via; Paypal, (MasterCard, Visa, Discover and American Express.) Please contact us if you prefer to process payments using Venmo or GooglePay.  For customers who prefer to mail us their order, we accept Cashiers Checks or Money Orders **ONLY**.

(For Personal Checks, there will be at least a 10 Day waiting period for the check to clear).  All hard copy forms of payment must clear our bank before we process the order for shipping. These hard copy forms of payment can slightly delay the processing, and in turn, our fulfillment times.)

Currency in which transactions on PhyQWellness.com will be conducted is in United States currency.


Copyright © PhyQ Nutrition & Training LLC 2020. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on PhyQWellness.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from PhyQ Nutrition & Training LLC)

Thank you for shopping with us. We look forward to working with you!

The PhyQ Nutrition & Training Team

Vacation policy

In a 52-week year, all clients should prepare and expect that 2-4 weeks will NOT be offered as check-in weeks due to trainer/coach vacations or emergencies.

In a 52-week year, all clients should prepare and expect that 1-3 weeks will be offered as OPTIONAL check-in weeks due to national holidays (this is already routinely done during the week of Thanksgiving or Christmas).

Trainers and coaches will be required to notify their clients of vacation weeks or optional check-in weeks 2 weeks ahead of time to give both parties adequate time to prepare for what is expected of them during that time frame.

As this is outlined ahead of time; we will not pause payments or extend the time to pay-in-fulls for any week that your trainer/coach takes a vacation, has an emergency, or offers an optional check-in week that you take advantage of -- as long as it falls within the boundaries defined above.

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